Your payment is protected by Escrow.COM. The merchant will only receive the funds after you confirm the receipt of the goods.
Buyer Protection
Buying a high-value item or service online from an entity you don’t know comes with a lot of risk. You can’t ascertain how trustworthy the entity is, and you run the risk of being defrauded.
Escrow.com offers you the peace of mind you need to make any purchase. Escrow.com will not release the funds to the Seller until you have received the item and are satisfied with the transaction. Escrow.com also make sure the Seller provides tracking information, when applicable, for the transaction.
Discover exactly how Escrow.com protect you when you make high-value purchases online by checking out
Buyer Protection Page.
What is Escrow.com?
Escrow.com is an online escrow payment service headquartered in San Francisco, California. They are registered in California, licensed as an escrow service, and accredited with the Better Business Bureau.
Escrow have been awarded an
“A” rating accreditation from the Better Business Bureau (BBB), a non-profit organization in North America that protects consumers from fraudulent businesses.
The BBB only
accredits companies that meet their accreditation
standards, including honest advertising, full transparency, delivery on promises, quick response times, safeguarding customer privacy, and complete integrity.
The BBB also helps
track and
report news on scams throughout the country.
Since Escrow.com was founded by Fidelity National Financial in 1999, they have securely handled transactions worth more than $4.5 billion.
In 2015, Freelancer.com bought Escrow.com, and the firm has continued to grow internationally, opening offices in Sydney, Buenos Aires, and Manila.
What does “escrow” mean?
An escrow is a financial and legal agreement designed to protect Buyers and Sellers in a transaction. For a fee, an independent third party holds payment until everyone fulfills their responsibilities in the transaction.
With an escrow payment, the Seller will only receive the funds when the Buyer has received and accepted the products and/or services that are part of the transaction. However, the Seller knows they will receive payment because Escrow.com is holding the funds on their behalf.
How does Escrow.com work?
1. The buyer and seller agree to the terms.
2. The buyer makes a payment: Funds are sent to Escrow.com’s escrow account via VISA, Mastercard, Google Pay, etc. Escrow.com verifies the payment and then notifies the seller that the funds are “in escrow” and protected.
3. Seller ships merchandise to Buyer. Upon payment verification, the Seller is authorized to send the merchandise and submit tracking information. Escrow.com verifies that the Buyer receives the merchandise.
4. Buyer accepts merchandise. The Buyer has a set number of days to inspect the merchandise with the option to accept or reject it. If not approved, the Buyer will raise a dispute and enter the dispute resolution process.
5. Escrow.com pays the Seller. If the merchandise is accepted, Escrow.com releases funds to the Seller from the Escrow Account.
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